A PRACTICAL GUIDE / COFFS COAST
A few useful photos.
A clearer enquiry.
Planning a shade-sail repair or replacement? These three views help explain what’s happening with your existing sail.
YOUR PHOTO CHECKLIST
Three views that help.
The enquiry form accepts up to three photos. Include the views you can take safely; photos are optional.
The whole sail
Stand back and include the complete sail, its posts and the surrounding space. This gives context to the area and the shape of the fabric.
The part that needs attention
Show the tear, loose stitching, worn edge or area that is sagging. Use your phone’s zoom if the detail is above you.
A visible corner or fixing
Include a corner of the sail and its connection to a post or wall, if it is visible from the ground. Leave the fabric and fittings in place.
Illustrations show suggested views, not completed customer projects.
A FEW DETAILS ALONGSIDE THE PHOTOS
Tell the rest
of the story.
Enquiries cover Coffs Harbour, Sawtell, Toormina, Boambee, Korora and Sapphire Beach. Include your suburb to make the location clear.
- Your suburbA street address is not needed to start.
- What you have noticedA tear, an open seam, worn fabric, sagging or a visible fitting concern.
- Approximate size and age, if knownExisting notes or an old invoice may help. You can leave this out if you are unsure.
- What changed and whenMention a recent storm, previous repair or when you first noticed the problem.
- What you would like consideredRepair, replacement fabric or help working out which enquiry option fits.
BEFORE YOU SEND
A quick final check.
- Use up to three clear JPG, PNG or WebP photos: up to 3 MB each and 8 MB combined.
- Leave identifiable people, number plates and house numbers out of the frame where possible.
- Add a phone number or email so you can be contacted about the enquiry.
Photos are a starting point for the conversation. The condition of fabric, posts and fixing points needs assessment before repair or replacement decisions are made.
READY WHEN YOU ARE
Tell us about
your shade sail.
You can send an enquiry even if you are unsure what needs doing.